Privacy Policy

Last updated: October 16, 2026

At Archers Track, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

1. Information We Collect

Account Information:

• Name, email address, and organization name
• Billing and payment information
• Account credentials (passwords are encrypted)

Archer and Member Data:

• Archer names, ages, and contact information
• Parent/guardian information for minors
• Performance scores and tournament records
• Attendance and scheduling data

Usage Data:

• Log data (IP address, browser type, access times)
• Feature usage and interaction data
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Send important service updates and notifications
• Respond to support requests and inquiries
• Analyze usage patterns to improve the platform
• Comply with legal obligations

3. Data Storage and Security

• All data is encrypted in transit (TLS/SSL) and at rest.
• We use secure, industry-standard cloud infrastructure to store your data.
• Access to personal data is restricted to authorized personnel only.
• Passwords are hashed using industry-standard algorithms and are never stored in plain text.

4. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

• Service providers: Trusted third parties that help us operate the Service (e.g., payment processing, hosting). These providers are bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.

5. Children's Privacy

Archers Track may store data about minors (archers under 18) as entered by authorized coaches, club administrators, or parents/guardians. We do not knowingly collect personal information directly from children under 13. All minor data is managed by the account holder (the organization), who is responsible for obtaining appropriate parental consent.

6. Your Rights

You have the right to:

• Access your personal data and request a copy of it.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Export your data in a portable format.
• Opt out of non-essential communications.
• Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at [email protected].

For a plain-English summary of how we handle archers' information, see Student data and privacy.

7. Cookies

We use cookies and similar technologies for:

• Essential cookies: Required for the Service to function (e.g., session management, authentication).
• No analytics cookies: We measure website visits with Cloudflare Web Analytics, which does not use cookies.
• Advertising cookies (website only, only while we run ads): see "Website Contact Form and Analytics" below.

You can manage cookie preferences through your browser settings.

8. Data Retention

• Active account data is retained for as long as your account is active.
• After account cancellation, data is retained for 30 days before permanent deletion.
• Billing records may be retained longer as required by law.
• You may request immediate data deletion by contacting support.

Website Contact Form and Analytics

When you send a message through the contact form on archerstrack.com, we receive your name, email address, optional club name and message by email so we can reply. We use Cloudflare Turnstile to block spam on that form.

We measure visits to our website with Cloudflare Web Analytics, which does not use cookies and does not track you across other websites.

When we advertise, our website may also load the Google Ads tag and the Meta Pixel to measure which ads bring visitors and sign-ups. These tools may set cookies and are run by Google and Meta under their own privacy policies. They are not used inside the Archers Track app on pages families use, and we never share archers' or families' information with advertisers.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: [email protected]